Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

  • Domestic Orders: 3–7 business days

  • International Orders: 7–21 business days (depending on the destination and customs processing)

Please note that delivery times are estimates and are not guaranteed.

Shipping Rates

Shipping charges are calculated at checkout based on your delivery location, the weight of your order, and the selected shipping method. Any available free shipping offers will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number (where available). Tracking information may take up to 24–48 hours to become active.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Shipping Delays

While we strive to deliver orders on time, delays caused by weather, customs, carrier issues, or other circumstances beyond our control may occur. We appreciate your patience and understanding.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are happy to assist you.